Well I decided to put this up based on several questions that I've received which at times seems a little too overwhelming for me to respond. No I am not speaking out against anyone in general, but hope I can answer the questions that some of you have posted to me here and not have to repeat myself over again.

1. Q. Got Discount arrr ??

A. Classic Question. In most circumstances the prices posted are what they are. Unless you are making a bulk buy (10 or more fishes), I would give you a reasonable discount. I have to clarify, that we do not make a whole lot of $$$$ from the things we sell. Some of u might say... "yeah right".... well, its really up to you to believe.

2. Q. I want to get this, this and that species, can they be put in a community??

A. I have to say, go do your research first before buying. You can post it in the general area, and see if anyone responds, I will try very much to try and answer your questions. If you do not get any response, then go to other forums (I'm sure most of you are active in other forums too) 'coz there aren't too many people here to answer you in compatibility issues.

3. Q. Can the fish breed?

A. I do not guarantee that your fish can breed. It's up to you to raise them in the proper conditions for them to be able to breed.

4. Q. Can you sex them ?

A. In most circumstances when the fish are small... we are not able to sex them and in some cases some are really hard to sex.So if you see that the size quoted is small, don't bother asking. We will try our very best to try to give you a male/female ratio.

5. Q. I wish to buy your fish, but I haven't got enough tank space.

A. It's really not my problem. I hate to sound blunt but I don't force anyone to buy my stuff. If you are ready then by all means come get it. If you are not ready then don't get it and please don't ask for quotations if you are not ready to buy them. It's really really annoying.

6. Q. Got what new fish ???

A. I really am not "God"....... if I have anything to sell at all I will announce it.

7. Q. Can you find me this, this and that species ?

A. My answer would be yes.... in most circumstances I can get hold of quite a few things. It's just the timing, size and the price factors. I tend not to hold too many stocks 'coz I don't have a shop, I don't have heaps of tanks that I can stock abundance and it's risky business to stock too many fishes coz the market in Malaysia is small for exotic or rare fishes. Thus as a re-seller.. I can't take too many fishes from the wholesalers at one go hence the prices. Size and availability really depends on what is available at the very moment. So it would be good if you would give me the size and numbers that you're actually looking for, so I can readily respond to you. As for availability, I can't really tell... sometimes things that are required aren't available immediately.. so if you can wait.. I will try my very best. Really its a timing issue.

I would also like to clarify that in some circumstances, I would refer some of you to other shops or AI for instance. This does not mean I don't want your business. Sometimes its really not viable for me to sell you those fishes for the mere fact that they are so commonly found and abundantly available and the numbers that are requested just does not warrant me to make a trip. I hope you all understand my predicament here.

8. Q. Wah, ur fish so small summore wan to sell so expensive arr?

A. Go fly kite.....

9. Q. Can you give me a list of the fishes you have ?

A. Fishes that are available are usually announced in this forum.

10. Q. Why don't you answer my P.M ?

A. I try to answer most questions.... but to tell you frankly, my inbox sometimes is flooded wif too many questions. So please only ask what is necessary and deemed reasonable (Reasonablenes is rather subjective huh??, but I take it most of you are of a reasonable man's standards), and I will readily answer you.

11. Can you arrange for the fish to be send to me in ...... (outstation places) ?

A. I usually can load them up into Express bus for a minimal fee (Around RM20 to RM30) and give you the contact of the bus drivers to pick them up once they touch down at your local bus station. I don't run a charity.. there are charges imposed and its not by me, its by the bus company. Alternatively, I can see if anyone is heading up to your area and tumpang them to carry the fish, in that case it would be FREE.

Ok ...... that's all I can think about now... thanks... again... I wish to reiterate I am not pointing my fingers to anyone in particular and by no means wish to offend anyone. Just hope that you all can understand. I thank all those who have suppported me over... and Happy CNY to all Chinese bro's and sis out there... others have a good break.

Cheers..............

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Be responsible for your actions.... what goes around comes around....

cant agreed with you more CC. understand there a few students here my advise to them is save your angpo money to buy.Or go and keep something you can catch locally they are also nice fishes here locally

I dont think is offending tell someone off it better to say up front then to talk behind about how you feel.

They irritate us we tell them off

hahaaaa... business is business...nye nye. honey bear gotta eat too...

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So many aquascapes, so little time...http://www.my-mac.net/forum/

hey cc, i think can add 'serious seller' to your signature...

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So many aquascapes, so little time...http://www.my-mac.net/forum/

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Be responsible for your actions.... what goes around comes around....

CC, must say buyers are always a real pain. But what to do,... ignorant buyers worse. Likewise we have to learn it the hard way.....

Nice going, CC.

Being doing customer service a bit, I really dislike customers that criticize our goods/service just to reduce the price.

Like in the market buying vegetable.

Buyer: "What is the price"
Seller: "5.00 ringgit"
Buyer: "What... your vege, spoil one, not fresh one, how come so expensive... 4.00 ringgit lar"
Seller: "I am going to be as nice and polite as possible..... Go fly kite...... please...."

Haha nice 1 CJ.

Used to sell PC Hardware/assemble PC for people. Same thing happens.

Me: Boss the price I quote is without OS (Operating System) if you want free OS I install linux for you. Windows XP Home will cost RM3xx.
Client: Walauea Windows so expensive meh?? No other alternative ah?
Me: Linux lor.
Client: But I want Windows. Help lar I know you can.
Me: I can try to get 2nd hand COA(Certificate of Authenticity) for you but it's not cheap also might as well get new 1.
Client: 2nd hand dowan lar. Those pasar malam 1 kenot meh.
Me: Let me stress again I cannot support piracy. If get caught masuk jail tutup biz. If you wan I will not stop u but not in my premise.

So I told him to get his own copy (by hook or crook watever) and I'll install for him at his place. But thats not the end of story. After 1 week or 2.

Client: WTF lar. Always hang bla bla bla.
Me: I already told you that I'm only selling you the hardware so anything happens to the software part you have to contact the their tech support. I've checked the hardware everything works fine. If you're not satisfied I'll replace the "suspected" hardware. If the software got problem then so sorry.
Client: ***Curse like mad lah***

The morale of the story is buy ori. If anything wrong still can screw the tech support people loh since their product suck mah. Buy pirate tanggung sendiri lor....(I feel so sorry for cust support ppl, always get screwed because of their co.s product not up to standard and sometimes because of the consumers ignorance)

PS. I'm not selling any IT related stuff long time already. Just did it to support my tertiary education.

Guess this is human nature. I've been in sales and marketing for 4 years and during my S & M (err... that's not what I mean) boot camp they call this behaviour fishing (pardon the pun). For instance, picture yourself buying a handphone. You go to the store, the sales guy attends to your questions and even shows you the phones. When asked which phone you want, the standard answer would be, I'll think about it first, or I'll walk one round and come back later. Which will never happen. And this is repeated at 2 other shops. Motive? Not only to find the best price, but best discounts, best packages, best everything. But guys, this is not an Asian thing (nothing to do with Kiasu culture). This example was cited by a Mat Salleh from US!

Aren't humans interesting specimens?

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The nose runs and the feet smell - go figure
Steven

Guys.... like I mentioned before... this is not targetted at anyone specific. Everyone has the right to ask before parting with their money. I put the FAQ's here for a reason...... to answer you guys before the questions become a little too repetetive for me to answer them.

A tad bit of advice to all beginners..... read read and read..... there's abundance info on the net.. and mags will help a lot. When I started with Central Americans right smack in the middle of the Luo Han era, there was nothing whatsoever that is available locally.... I learnt a whole lot from the NET and importing and experimenting myself. Now that I see a whole lot of aquarists have matured over the years... its really good to know. So we all learn... but it would really be good if u do a search first before asking the same questions over and over. And please please please go learn the basics of "cycling a tank" first before starting.

I'd like to quote Dom as a real example....... (Dom, this is not in anyway degrading you).... Dom was a real novice before, he used to ask the funniest questions, we laughed at him... but he continued learning.. He experimented a lot with lotsa species... and decided that he was really keen on plants and biotopes and aquascaping.... and he has matured tremendously over the years.. I even ask him questions about plants nowadays... Guys and gals...... its really the effort..... spoonfeeding won't get u too far.

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Be responsible for your actions.... what goes around comes around....