Maybe you have a "rich man" look eh Dom? Anyways, I can understand why MOX dun want to deal with us kuchi miaos....we can't generate enough volume for them nor enough consistent revenue to justify their staff paying attention to us. I did talk to their engineer and he was certainly very helpful. However, the sales team were cow LCLY. Not wanting to sell me the cannister, one busy-body lady even started to talk crap about why they dun sell, the safety requirements for their CO2, etc etc... but when it comes down to asking for the breakdown of costs, they act as though I was a pest.... even just to get into the MOX 222 facilities, you need to go past the security guards and have to explain to them...

By the way Dom, I was very friendly and polite when I asked things... yet they treated me as though I don't know shit and nobody ever comes over to request for the things that I requested... it really insults my intelligence...

It's funny coz MOX said they dun sell the cannisters yet, when you go to any of their resellers, they would happily sell you one. What ever happened to the safety crap talk that the lady just told me? Worse part is, I called a sales rep beforehand, and he recommended me to come over to 222 to look for what I need. Why waste my time and petrol money if they couldn't be bothered with home users?(I did tell the sales rep I was a home user). Maybe if all of us planted tank enthusiasts can form a huge lobbying group, the cow LCLY MOX people would start paying attention to us... maybe...

Yeah, u dream!!!!!! Even if we can organised a big crowd, dont think the volume would mean shit to MOX, which if u guys dont know, is actually a VERY HUGE concern.

KG

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Who is the more Foolish, the Fool or He who follows him?

Agree. I was tried to order the light bulb which is 8000K from a lighting manufactory. And was planning to hv bulk order for members n lfs. end up the manufactory rejected. said the the 1000 bulbs is not reach their min order requirement. They said normally they supply to big project like govr or office building.

should we then ask for guarantee in writing?
how do we check life span of the tank. how old it is and when it's due? is there a code printed on it?
should we be suspicious of the repainted ones? could those be recycled tanks? hmmm...

the act of refilling causes damage as the cold co2 gas make the metal shrink...

my 4 yr old aluminium one from irene went for overhaul already early this year, my fault. the knob was damaged.

the leaking knob cost me 120 bucks to replace.

my advice is not to carry tank by the knob.
carry it by holding it's neck and bottom. never point it at anybody and hide it away from kids...secure it to prevent toppling...and of course don't knock it like macguyver

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So many aquascapes, so little time...http://www.my-mac.net/forum/

My tank comes with a handling collar ................ LOL so no danger there. Even if it were to topple, the collar is there to protect the neck. It was actually used in the soda vending machine, u know those you find in fast food joints where you get coke, pepsi and such. It is actually the best tank to have coz its metal meaning it is stronger and can withstand mild shocks, its huge, something like 3' high and 8-10" in dia. Once refilled, can last easily more than 1year for my 5' tank and 2-3 years for my 2' tank and cost RM60.00 per refill, works out to be RM0.16/day instead of the normal cost of RM1.00-1.25/day. When its empty, its also damn light compare with the ones I bought from 88.

Cheers,

KG

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Who is the more Foolish, the Fool or He who follows him?

that's smart move... save on cost of trip to the lfs also... may i know where you get yours? and how much...got pic?

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So many aquascapes, so little time...http://www.my-mac.net/forum/

Hehe well said "kuchi miaos". This is a normal practise in the manufacturing industry. As the manufacturer, they are aiming at volume sales rather than normal retail. Thats why they have appointed vendors to sell. Not that I am supporting them nor than I'm against them. It is not the selling thats bother them but the after sales service that bothers them. Imagine if there's some manufacturers default and everyone comes barging into their manufacturing facilities which will cause alot of concern on occupational safety and security and the customer service personnel that needed to entertain the clients. They are manufacturers so normally don't have the facility nor personnel to handle this. So to minimise all this risk they do not allow direct clients. You will only need one bad apple to spoil everything.

But you deserve to be angry because of a stupid salesman. He should have told you beforehand that they do not entertain drect clients and direct you to one of the appointed vendors.

Anyway purchasing directly (if possible) not necessarily means lower cost. Manufacturers will issue a RRP (Recommended Retail Price) to prevent a price war and I notice they will stick to it if they were open to public and advise the vendors to follow the RRP. It is the vendor's decision to follow or not the RRP. The price for vendors can differ among themselves because of the volume purchase. That's where the manufacturers salesman and vendors negotiate upon. When a vendor managed to secure a better discount, they would on the other hand be able to offer a competitive price to clients to gain the upperhand against the other vendors or vendors of similar products. Anyway this is just my experience because a nice saleslady gave me some pointers when I was purchasing chemicals for my company.

I will tell some story about computer parts if you guys want to. It's even more worse than this.

Had the biggest shock of my life yesterday... no thanks to Dom telling me these CO2 can explode. Fixed everything and expected the thing to run... nothing coming out of the bubble counter despite both my gauges on the electronic solenoid showing some reading. Fearing there was a leak, tried to shut down the shole thing... turning the main knob on the CO2 cannister... nothing.. still had pressure reading.... tried to twist the metal knob on the solenoid... stuck.. it looked jammed... panicked... tried and tried to twist the metal knob.. and finally it managed to budge (albeit a bit too fast... CO2 was gushing out my reactor)... quickly twisted it back into normal... now running at 1 bubble per 3 seconds... scared-lah!!! afriad it might cause pH shock with the sudden influence of CO2...or cause lack of oxigen... anyways... I'm assuming that once my CO2 runs out, the pressure guage will register zero and I should be able to twist the knob of he cannister.... hope that will be the case.

BTW, I do not recommend the internal reactors sold at 88Marine... damn poorly constructed... flimsy as hell...I'm now looking for something more solid... if anyone can recommend any...

Have been planning to hook up one of those Venturi CO2 reactors http://www.barrreport.com/forums/showthread.php?t=11. Anyone have any experience with this?

can anyone who bought the regulator with solenoid tell me where to get 1 instead of me seaching parts to DIY. Thanks.

Kheng Shen @ Taman Sg. Besi........contact number pleas and proper addres please.

Thanks again.